Cancelled Performances Update
U.K theatres remain closed due to official government advice. We are looking forward to London theatre to re-open upon new governmental recommendations.
If you’ve bought tickets from us for a show on our website that is cancelled there is nothing you need to do. We will contact you with more information, including any options to make a donation, exchange to another performance or request a refund.
If you've purchased tickets over the phone or in person please email us no earlier than 1 week before your performance at helpdesk@lsbo.co.uk.
Please do not contact us or your card company directly with a refund request. This will only slow down the process for everyone.
Please be patient after requesting a refund as we are receiving unprecedented number of requests. We thank you for your understanding in such a difficult time.