Our gift vouchers are only redeemable against goods purchased IN PERSON at LSBO branches in the U.K and cannot be used online at lsbo.co.uk or through our telephone booking department.
The Gift Vouchers cannot be exchanged for cash.
No change may be given and the full balance of the card must be used for a single booking. The vouchers automatically expire 12 months through non-use from date of purchase. The voucher is for personal use and it may not be used for commercial purposes (including but not limited to resale of the voucher or tickets).
The LSBO management reserve the right to refuse any gift vouchers at their discretion. If it is believed (but not limited to) the voucher being used fraudulently or in contravention of the terms and conditions. LSBO cannot be held liable for lost or stolen vouchers or any credit amounts on such vouchers.
LOST, STOLEN OR DAMAGED VOUCHERS CANNOT BE REPLACED, SO PLEASE LOOK AFTER YOUR VOUCHERS